Privacy Policy

Account Information and Order Records

No email address is required to create an account; a username and password are sufficient. The account system processes usernames and password verification credentials to support login, access checks, and account management. Email is not required for registration. If a user voluntarily provides an email during a support conversation, it is used only to handle the related request.

Subscription management requires storing the selected plan, order amount, payment status, activation and expiration details, and account data usage. These records are used to deliver the service, verify payments, calculate data usage, and handle refunds. When a support ticket is submitted, the system stores the issue description and any attachments uploaded voluntarily. Do not submit passwords, complete payment credentials, or subscription links.

No-Logs Policy and Connection Information

8WVPN follows a no-logs policy: it does not record which websites users access through network acceleration connections, store browsing histories, access content, or DNS query histories, or create activity profiles linking accounts to destinations visited.

Temporary session state required to establish connections and transfer data is processed only for as long as needed to provide the current connection. It is released when the connection ends and is not retained as a personal connection log that can be traced back later. Cumulative account data usage and subscription status are used for billing and service delivery and do not include a list of websites visited.

Troubleshooting may require users to voluntarily provide client error information. Please hide subscription credentials and personal information before submitting. Diagnostic materials are used only to resolve the issue and not to infer browsing activity.

Site Analytics and Local Storage

Website analytics help us understand page views, referral sources, and button usage. They may involve page addresses, visit times, browser types, device categories, and referring pages. These statistics reflect use of this site and do not extend to browsing activity within accelerated connections.

Cookies and local storage are used to maintain login sessions and save language preferences and necessary interface state. The panel may store a login token locally to verify identity in subsequent requests. Users can restrict cookies and clear this site's stored data through browser settings, and should log out when using a shared device.

Clearing local data may log you out or reset preferences, but it does not automatically delete account and order records on the server. If browser settings restrict analytics storage, some usage analysis may not be available; this does not affect the ability to make a privacy request.

Third-Party Payments and Required Disclosures

Supported payment methods are Alipay / WeChat Pay / USDT. Payments are processed by the relevant third parties. 8WVPN receives the transaction identifier, amount, and payment result needed to verify an order, and does not ask users to provide payment account passwords to this site.

Payment providers process transaction information under their own rules. This site cannot delete records held independently by those providers. Relevant information is disclosed only as necessary to fulfill orders, handle disputes, or comply with applicable law. User personal information is not sold.

Data Retention and Deletion Requests

Account information is retained while the account remains in use. Order and refund records are retained as required for transaction verification, dispute handling, and applicable law. Analytics and diagnostic materials are kept only until their analysis or troubleshooting purpose is complete, after which they are deleted or aggregated so they cannot be linked to an individual. Data is not kept long-term without a purpose.

After logging in, users can request access to, correction of, or deletion of their information through a support ticket, or request account closure. Account ownership must be verified before processing. Deleting an account may affect subscription use. Transaction records that must be retained by law will be restricted to that purpose and handled when the retention basis ends.

Policy Updates and Questions

Policy changes will be posted on this page, and the date at the top will be updated. Significant changes to data uses or processing scope will be announced on the website or in the user panel. If separate consent is required, we will explain this before the relevant processing begins.

If you have questions about this policy or concerns about how information is handled, please describe the matter in a user panel support ticket. For service use and refund rules, see the Terms of Service.